That's how confident we are in your results. But if you're not thrilled, send it back and we'll refund your purchase.
Phoenix Flagpole Limited Lifetime Forever™ Warranty – Lifetime Protection for Your Investment
Price: $1,599
Lifetime Coverage for America's Most Trusted Telescoping Flagpole
The Phoenix Flagpole Limited Lifetime Forever™ Warranty provides comprehensive protection against design and manufacturing defects for the life of your flagpole ownership. This one-time purchase includes our 100 MPH Wind-Rated Performance, ensuring your flagpole withstands severe weather conditions.
This is not a subscription or extended warranty—it's a single purchase providing lifetime coverage for the original owner.
Warranty Coverage Includes:
Limited Lifetime Manufacturer Warranty – Covers defects in materials and workmanship for as long as you own the flagpole.
Free Lifetime Replacement on:
Securi‑LOK™ Interlocking Sleeves
Lexan 360° Freedom Rings
Top Cap & Post Fasteners
Lexan Base & Internal Support Components
Priority access to U.S.-based support & fast claims processing.
100 MPH Wind-Rated Performance – Included
Our Wind-Rated Performance covers structural aluminum pole damage caused by wind up to 100 mph, under specific use conditions:
Correct installation required
Applies to 20' and 25' Phoenix models only, flying one approved 4x6 USA flag
No solar lights or decorative toppers installed
Flat $149 deductible covers all qualifying replacement tubes + shipping
Exclusions:
Flags, accessories, or free promotional items
Improper installation or misuse
Acts of God (hurricanes, tornadoes, etc.) or wind over 100 mph
Collapsed/retracted flagpole left out in freezing temperatures
Transfer of ownership – warranty valid for original owner only
What You Receive:
Unlimited lifetime replacement of covered parts
Wind damage protection with hassle-free claim process
Trusted support from our small, American family business
Own a piece of history. Engineered with military grade DURA FLIGHT™ technology and ColorGuard™ UV protection, this restricted production series is built to endure.
I recently had to take my flagpole down to repair it, because my 20' flagpole was only 15' . I ordered the parts prior to noticing that the repair parts were covered free by the warranty on my 20' Phoenix telescoping flagpole. There are very useful videos on the website, that show how to take apart the pole and find the parts needing repair. It took approximately a week for my parts to arrive, and my flags are flying high again! The only thing I had to cover was shipping for the parts. Thanks for being a reputable American company that stands behind your products!
So far so good. But with a 25' poll they should give larger flags. the 5'X8' looks like a postage stamp. Lastly, I notice the swivels don't always keep up. Other than that I'm happy with the product
